Please note that books of proper quality according to the list of non-food products of
proper quality that are not subject to return or exchange for similar goods other sizes, shapes, dimensions,
style, colors or complete sets are NOT SUBJECT to return!
For more information visit https://bubble.ru/en/agreement.
Return and exchange of other goods is carried out according to the rules.
We accept the return of defective goods only if the defect can obviously be classified as a manufacturing defect.
When returning the goods of proper quality, the cost of delivery and shipment is not compensated.
If you return the goods of inadequate quality, provided that the defect was not the fault of the client, we will refund the shipping cost.
When returning such goods by Russian Post, we will compensate your expenses for the return shipment - please send a scan of the postal receipt to the email address firstname.lastname@example.org.
To make a return you need to:
We only accept the return of goods by the Russian post or international shipping.
You need to send us the Goods to the following address:
125040, Moscow, Leningradsky prospect, house 15, build. 12.
The package should be marked as "return" on the box.
We draw your attention to the need to carefully pack the goods you return, especially if it is a fragile object (e.g. ceramic mug). As packaging for a return, we recommend only original packages of the Russian Post.If the return comes to us in improper condition due to inadequate packaging, the money for the goods will not be returned.
* You have the right to make a return without a sales receipt, and we will obligatorily
make every effort to identify the goods for the purpose of returning the money. However,
the Company reserves the right to request additional proof of purchase being made in our online store.
If you do not provide such, we will be forced to decline a refund.